This Privacy Policy explains how SchengenTravellers collects, uses, stores, and protects your personal information when you use our website, submit an enquiry, or request our travel and visa assistance services.
We may collect personal details required to provide our services, including visa guidance, flight bookings, hotel reservations, travel insurance assistance, appointment support, and customized holiday planning.
By using our website or services, you agree to the collection and use of your information in accordance with this Privacy Policy. We are committed to handling your personal data responsibly, securely, and only for the purpose of providing and improving our services.
The words with capitalized initial letters have specific meanings as defined under the conditions below. These definitions shall have the same meaning whether they appear in singular or plural form.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or certain parts of our Service, where applicable.
Affiliate means any entity that controls, is controlled by, or is under common control with a party. “Control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
Company referred to as either “the Company,” “We,” “Us,” or “Our” in this Privacy Policy, refers to SchengenTravellers, operating through the website schengentravellers.com.
Cookies are small files placed on Your computer, mobile device, or any other device by a website. These files may contain details of Your browsing activity and are used to improve website functionality, user experience, and service performance.
Country refers to the United Kingdom.
Device means any device that can access the Service, including a computer, mobile phone, tablet, or similar digital device.
Personal Data or Personal Information means any information that relates to an identified or identifiable individual. This may include information submitted for visa assistance, flight bookings, hotel reservations, travel insurance, appointment support, or holiday package enquiries.
Service refers to the Website and the travel assistance services provided by SchengenTravellers, including visa guidance, flight booking support, hotel reservation assistance, travel insurance guidance, appointment booking assistance, and customized holiday planning.
Service Provider means any natural or legal person who processes data on behalf of the Company. This may include third-party companies or individuals who help us provide, manage, improve, or analyze our Service.
Usage Data refers to data collected automatically when using the Website or Service. This may include information such as browser type, pages visited, time spent on pages, device information, and other diagnostic data.
Website refers to SchengenTravellers, accessible from https://schengentravellers.com/.
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using our website or travel assistance services, SchengenTravellers may ask you to provide certain personal information that can be used to contact you, identify you, or process your travel-related enquiry.
Personal information may include, but is not limited to:
We collect this information only where it is necessary to provide our services, respond to your enquiries, process bookings, assist with visa guidance, or improve our customer experience.
Usage Data is collected automatically when you visit or use our website.
This may include information such as your device’s IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, device identifiers, and other diagnostic data.
When you access our website through a mobile device, we may collect certain information automatically, including the type of device used, mobile operating system, browser type, IP address, and other usage data.
SchengenTravellers may use cookies and similar tracking technologies to monitor activity on our website and store certain information. These technologies may include cookies, tags, scripts, and web beacons used to improve website performance, analyze visitor behaviour, and enhance your browsing experience.
You can instruct your browser to refuse cookies or notify you when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.
Where required by law, we use non-essential cookies such as analytics, advertising, or remarketing cookies only with your consent. You may withdraw or change your cookie consent at any time through your browser settings or our cookie preference tool, where available.
SchengenTravellers may use your Personal Data for the following purposes:
To provide and manage our services:
To assist with visa guidance, flight bookings, hotel reservations, travel insurance support, appointment booking assistance, travel consultation, and customized holiday packages.
To respond to enquiries:
To contact you regarding your enquiry, request, booking, application, or travel service requirement.
To process travel-related arrangements:
To use the information you provide for preparing documentation, coordinating bookings, arranging appointments, or supporting your travel plans.
To communicate with you:
To contact you by email, phone, SMS, WhatsApp, or other communication methods regarding your enquiry, service updates, booking details, required documents, or important travel information.
To improve our website and services:
To analyze website usage, understand customer needs, improve our service quality, and enhance user experience.
To provide offers and updates:
To send you information about our services, current offers, travel updates, or related services, unless you have opted out of receiving such communications.
To comply with legal obligations:
To meet applicable legal, regulatory, accounting, tax, security, and business requirements.
We may share your Personal Data in the following situations:
With Service Providers:
We may share your information with trusted third-party service providers who help us operate our website, communicate with customers, process enquiries, manage bookings, or analyze website performance.
With travel-related partners:
Where required for your requested service, we may share relevant information with airlines, hotels, insurance providers, appointment booking platforms, visa application centres, courier providers, or other travel service partners.
With legal or regulatory authorities:
We may disclose your information where required by law, court order, government authority, or regulatory requirement.
With business partners:
We may share limited information with business partners where necessary to provide requested travel services or offers.
With your consent:
We may share your Personal Data for any other purpose where you have provided clear consent.
We do not sell your Personal Data.
SchengenTravellers will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy.
We may retain your information to provide services, manage customer support, comply with legal obligations, resolve disputes, maintain business records, and enforce our agreements and policies.
Where possible, we apply shorter retention periods and delete, anonymize, or securely dispose of personal information when it is no longer required.
Typical retention periods may include:
We may retain certain information for a longer period where required by law, where necessary to establish or defend legal claims, or where data remains in secure backup systems for a limited period.
Your information may be processed at our operating offices and by service providers or partners involved in delivering our services. This may include locations outside your country of residence.
Where required by applicable data protection laws, we will take reasonable steps to ensure that your Personal Data is treated securely and protected with appropriate safeguards.
You have the right to request access to, correction of, or deletion of the Personal Data we hold about you.
You may contact us at any time to request that we update, amend, or delete your personal information. Please note that we may need to retain certain information where we have a legal obligation, lawful basis, or legitimate business reason to do so.
If SchengenTravellers is involved in a merger, acquisition, restructuring, or asset transfer, your Personal Data may be transferred as part of that transaction. We will provide notice before your Personal Data becomes subject to a different Privacy Policy.
Under certain circumstances, SchengenTravellers may be required to disclose your Personal Data if required by law or in response to valid requests by public authorities, courts, or government agencies.
SchengenTravellers may disclose your Personal Data where we believe in good faith that such action is necessary to:
The security of your Personal Data is important to us. We take reasonable steps to protect your information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure. While we work to protect your Personal Data, we cannot guarantee absolute security.
Our services are not intended for anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16.
If you are a parent or guardian and believe that your child has provided us with Personal Data, please contact us. If we become aware that we have collected information from a child without appropriate consent, we will take steps to remove that information from our records.
Our website may contain links to third-party websites that are not operated by SchengenTravellers. If you click on a third-party link, you will be directed to that third party’s website.
We strongly advise you to review the Privacy Policy of every website you visit. SchengenTravellers has no control over and assumes no responsibility for the content, privacy policies, or practices of third-party websites or services.
SchengenTravellers may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
You are advised to review this Privacy Policy periodically for any updates. Changes to this Privacy Policy become effective when they are posted on this page.
If you have any questions about this Privacy Policy, you can contact us:
Email: info@schengentravellers.com
Website: https://www.schengentravellers.com/contact/
Phone: +447868255125
